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When will you dispatch my order?

Once the order is placed, your order will be shipped within 24 working hours.

How to claim warranty on Probus products?

If you have purchased Probus product from any other website, the you will need to register online within 10 days of delivery to take advantage of warranty. Then you can fill warranty claim form to claim the warranty.

For detailed information please check our Warranty Terms page.

Are there in additional shipping charge?

Price what you see, what you pay. There are no additional charges for shipping for all orders above 499.

Is there any warranty on Probus products?

Yes, Probus products come with 6 to 12 months warranty depending on product. Warranty starts from the purchased date of the order.

How much time will it take to deliver product at my address?

It will take 3-4 business days to deliver the product at your address. If your pin code is in a remote location, then it may take up to 7 business days for delivery.

Is Cash on Delivery option available?

Currently Cash on Delivery option is not available for placing an order from website.

Is there any return policy if I purchase product online from website?

Yes, Probus products come with 10 days return/replacement policy. You can contact us within 10 days from the delivery date if in case you want to return the product.

For detailed information please check our Return Refund Policy.

Do you ship products out of India?

Currently we are not shipping our product out of India.

Is it safe to pay online?

Yes, it is 100% safe for placing an order from our online store. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.